(UK) 07966 696 747 (US) 510 928 2711 [email protected]

The Ottery, Lower South Wraxall near Bradford on Avon and Bath. Luxury self catering holiday cottage – sleeps 4.   The Ottery is an 18th century Grade 2 listed cottage located in the quiet and attractive village of Lower South Wraxall just 3 miles from Bradford on Avon, 6 miles from Bath and within easy distance of many local attractions. The Longs Arms pub is just a short walk across the fields to the upper village and free range eggs are available at the farm a short walk down the lane. You are welcome to walk the fields around the village and come back to a hot cup of tea at The Ottery. This luxury holiday cottage is ideally positioned near Bradford on Avon, Bath and the Cotswolds. While providing a complete country experience, it is only a few miles by car from Bradford on Avon which contains many restaurants, pubs, shops and boutiques. Bath is also only a few miles away and it has become one of the most visited cities in England, which besides the famous historic baths also has a new pedestrian mall and excellent restaurants. Also close by is the famous 16th century village of Lacock as well as Avebury and Stonehenge. If you want to enjoy a country experience in a small village while still being close to all of these major attractions, then The Ottery is the place for you.

The holiday cottage was gutted and totally remodeled in 2012. It is decorated and furnished to the highest standards throughout. It has a new wing that houses a kitchen with the latest kitchen appliances. The upper level has two two spacious bedrooms and a modern bathroom. The cottage has  digital TV and WiFi, yet it retains many period details. On a cold winter evening, the log stove warms the living areas to a pleasant temperature and the modern heating system takes care of the rest. The Ottery also enjoys its own secluded and peaceful patio and gardens – perfect for alfresco dining during the summer months.

So summer or winter we believe that you will find The Ottery to be a comfortable retreat from the hustle and bustle of urban life while retaining the amenities of a modern world. We aim to make your stay in The Ottery as comfortable as possible and we extend a warm welcome to you. Our manager will be available to greet you and ensure that your visit is exactly what you want as we would love for you to return. RELATED PROPERTY: THE OTTERY is located adjacent to BROOK COTTAGE, which is a recently refurbished 18th century cottage. It has the same owners and is also a holiday let. So should you have need for additional space both properties could be let. http://www.brookcottageuk.com/

DOWNSTAIRS: There is an open plan sitting room with log burning fireplace and antique bread oven with window seats and Digital TV and Wifi. The brand new fitted kitchen and dining area are in a new wing through a spacious wall opening with French doors opening onto the patio and garden.
UPSTAIRS: 2 bedrooms and bathroom The Ottery features a spacious main bedroom with a king-size bed, sitting area, a beamed ceiling and built in clothes storage. There are views of the countryside from both of the dormers.Bedroom 2 is also spacious and has twin beds with built in storage and a sitting area. There are also views of the countryside from the windows.
PARKING: Off-street parking is supplied with room for one car. NOTE: As part of the remodel new stairs were added which are spacious for a cottage of this vintage. Under floor heating has been added to both the living room and kitchen/dining area.

The kitchen was installed as part of the new addition to the cottage. All of the utilities were added as part of that remodel and are brand new. The kitchen is fully equipped and has a dishwasher plus a washer and separate dryer. The kitchen comes nicely equipped with all of the modern utensils and cookware that you will need.

All bath and hand towels, tea towels as well as electricity for heating, lighting and hot water is included in the rental cost.  There is a heat pump that supplies the under floor heating and ducts to the upstairs that works well. The log burning stove is so efficient that you will need to bank it to keep the temperature from being too warm.

The cottage is immaculately prepared for you and all beds are made prior to your arrival. A welcome pack provides some food essentials to get you started.

There is also plenty of fresh air to be had by walking down the lane to the open fields around South Wraxall, as well as past the farms to the pub.

Please use the following chart to guide you on our current availability. Please confirm the available dates by e-mailing [email protected] You can also contact our UK Manager, Hannah Knights at 07966-696-747 or by email at [email protected]

We can provisionally hold dates for a few days until you return the booking form and deposit.

Low Season

5 Jan - 2 Feb, 26 Oct - 14 Dec
  • £360 for 3/4 night stays.    3 night minimum

Mid Season

9 Feb - 23 Mar, 20 Apr - 18 May, 14 Sep - 12 Oct
  • £490 for 3/4 night stays.    3 night minimum

High Season

30 Mar - 13 Apr, 25 May - 22 Jun, 31 Aug - 7 Sep, 19 Oct, 21 - 28 Dec


29 Jun - 24 Aug

How to Book The Ottery

Please check to see if your dates are available. You can do this by looking at the availability chart. You may ask for more information or confirm your commitment to book for those dates by e-mailing [email protected]. You can also contact our UK Manager, Hannah Knights at 07966-696-747 or by email at [email protected] You may also contact Bob or Lindsay at US (001) 510 928 2711.

Note that we do also use a booking agent and to avoid double booking we must confirm with them before we take a booking. So it is important that once you decide you want to book, you email us immediately so that we can get that confirmation. We will inform you as soon as we receive that confirmation. Once you have received our confirmation please send in the booking form, the booking deposit of £150 and the security deposit of £150. We can provisionally hold dates for a few days until you return the booking form and deposits.

For a booking form to print and post please click here. For Terms and Conditions, scroll to bottom of page or click here   Contact Details: Lindsay Wallis – US (001) 510 928 2711. You can also contact our UK Manager, Hannah Knights at 07966-696-747 or by email at [email protected]

Administration Address for Booking Forms & Correspondence:

Hannah Knights 6 Erneston Crescent (Note Er neston – the er looks like an m), Corsham, Wiltshire, UK SN139DH.

 Please make out cheques to Kathleen Wallis



23-30 Dec 2016

We have passed a very Happy Christmas in this wonderfully equipped + comfortable cottage. Special thanks to Clare for helping us source a Xmas tree at short notice. Fabulous memories.

C, R & E  East London, South Africa

2-5 Dec 2016

Although cold outside lovely and cozy inside! Great eating locally and in Bradford/Bath. Xmas markets very busy. Loved the cottage!

N&M M/J&T NM NE Reading, Berkshire

26 Nov – 2 Dec 2016

It is always so lovely to come and stay at The Ottery and Brook Cottage. We have a chance to catch up in with friends of the village and in the area. We also take care of any deferred maintenance items and meet with our managers to ensure our cottages are perfect for our guests use. Thank you all for joining us here and for your respect and care of these old ladies who have a long and interesting history here in the village.

Bob & Lindsay   Owners   Zephyr Cove, Nevada

18-25 Nov 2016

Despite very wet weather we have had a very comfortable stay in this delightful cottage.

C&A K,  Northants, UK

14-18 Nov 2016

The cottage was all and more than we expected. Had a great time. Thank you.

R&A Berkshire, UK

11-14 Nov 2016

Really enjoyed our time here. Wonderful to explore Lacock and lover the food at the local pub “Longs Arms” Hope to return!!

J&D G  Hampshire, UK

7-11 Nov 2016

Lovely relaxing time in a superb cottage in a lovely part of England. Thank You!

R&D G   Tollentire,, Cumbria, UK

28 Oct – 3 Nov 2016

Our Third stay at the lovely Ottery. Thank you again.

The R Family  Isle of Wight and London UK

14-17 Oct 2016

A wonderful place to end a holiday. So relaxing, cosy and comfortable.

I&J Le T  Guernsey, UK

7-14 Oct 2016

Most enjoyable week; better than usual Oct weather. A very warm and friendly welcome received when we visited the South Wraxall Social Club. Highlights of the week our two visits to the award laden “The Longs Arms”. Excellent food cooked by a caring chef. If you fancy food not on the menu give Rob and Liz a couple of days notice. We did that and the filet steak as good as it gets.

C&M C  Isle of Wight UK

30 Sep – 7 Oct   2016

Very comfortable accommodations. Enjoyed a relaxing hot day in Lower Wraxall. Good location for visiting places of interest. A good time was had by all. Thank you.

M&A T,  B B and E B    Peak District  UK

23-30 Sep 2016

How lovely to stay in a roomy, well-appointed cottage. Perfect setting for relaxation. We have had the pleasure to visit Lake Tahoe in 2007. My son was snowboarding for a season at Northstar, while living in Kings Beach. What a beautiful and dramatic landscape. We visited in the early spring so got to see a combination of snow and spring like scenery. You are so fortunate to have two lovely locations to live in. Thank you to Clare for her local caring.

K&A Mac   Cumbria  UK

Stunningly beautiful restored cottage. Very restful & well equipped – loved it. Tempted to take squatter’s rights. Great location – peaceful, wonderful pub, handy for National Trust, lots to see & do. Thank you for relaxing break.

L B, D L Cornwall & H B, Reading UK

16-19 Sep

Another perfect weekend – thank you so much.

C&M E  Itteringham, Norfolk UK

9-16 Sep 2016

Lovely comfortable cottage, beautifully decorated. We recommend Tyntesfield and loved the National Trust properties for good days out. Otherwise nice to sit and relax with all those Penguin Modern Classics.

M&C  E  Woking, Surrey UK

Beautiful place – quirky! Lucky with weather. Don’t do the canal trip if you want lights or views – all you see is trees! Lovely villages. Longs Arms excellent food and service. Nice walk to it!

W & H  Newcastle-On-Tyne

26 Aug – 2 Sep 2016

A beautiful cottage in a lovely part of the country, It was a fantastic trip down memory lane from when we lived in Upper South Wraxall several years ago.

G & S  Huby, North Yorkshire  UK

12-19 Aug 2016

Beautiful house, friendly neighbors. Amazing weather. Lovely eggs. A wonderful, happy, memorable holiday!

B ers   Isle of Man  UK

5 – 12 Aug 2016

Marvelous place. Lovely people. Good food. Sorry to go!

S…fields   Durham  UK

2-4 July 2016

A lovely area and a comfortable cottage. Weather could not have been kinder.

J&H G    UK

3-6 Jun 2016

A beautiful picture perfect cottage in an idyllic English village. Very well equipped and immaculately clean. We’ve had a wonderful break here and the weather has been glorious – warm & sunny. We have been to over 20 RR properties during the last 16 years and this is one of the best.

S&C N   Lancaster,   H&D  London  UK

May 31 – 2 Jun 2016

Lovely cottage & excellent base for a family break – many thanks.

J, C   M & B  F    Sheffield, UK

20-27 May 2016

Thanks for a lovely stay in a wonderful cottage with great weather. An excellent week and I am sure we will return.

S&J S   Newmarket UK

30 Apr – 9 May 2016

Thank all of you for your most kind comments. You can find them posted on our website with only your initials and home town – so no one can identify you. We love this area of England and especially Lower South Wraxall. We continue to spend time in both Brook Cottage and The Ottery and maintain them to the highest standard. We and our managers – Hannah and Clare – hope you enjoy the cottages and this wonderful part of England.

Bob Felton & Lindsay Wallis   Zephyr Cover, NV

22-26 April 2016

Thank you – We’ve had a lovely week in your beautiful cottage. I’m sure we we’ll be back!

S&G G   Ripon  North Yorkshire

1-10 April 2016

Stayed here for 10 days whilst our home in Bath was being renovated. Beautiful cottage, love the heat on the main floors. Special mention for Hannah the housekeeper who was suburb in her and help and cleanliness of the cottage.

C&M B and 3 year old.   UK

24-28 Mar 2016

We have had a lovely stay in this beautiful cottage. Done lots of sightseeing and lots of walks. Bath is fantastic. XX

M&B  R   UK

26-29 Feb 2016

We arrived to this beautiful cottage for my 60th birthday in glorious weather, cold and sunny. Lots of walking, a visit to Bath and Bradford-On-Avon, nights by the log burning stove. Don’t want to go home. We will be back.

P&C S   Wales

5-8 Feb 2016

We have had a wonderful weekend here in this delightfully cosy cottage. Despite the weather we’ve been out and about enjoying visits to Bradford-On-Avon, Bath (so good for shopping) and the Corts Garden at Holts.

Y&J    St Albans, Hertfordshire UK

1-5 Feb 2016

We have had a wonderful time here. A beautiful cosy cottage – so peaceful but so convenient and close to lots of exciting adventures. Town walk at Bradford-On-Avon – such an historic town. Magnificent bath – Fashion Museum superbly interesting. Holburne Museum/Gallery fascinating – but the best is Theatre Royal. Then tried Lacock Village – absolutely amazing. We have had such a good time. We don’t usually go back again to a holiday cottage – but this could well be an exception. Thank you.

S&J W  Suffolk  UK

29 – 31 Jan 2016

So pleased to be able to return to The Ottery once again. This is the perfect location for an escape to the country during the long winter months. Cosy underfloor heating and log fires add to the charm & comfort of the fully equipped cottage. Sad to be heading home so soon! Thank you for the beautiful jug of spring blossoms. It gladdened the heart.

M&C H   Norfolk.

17 – 21 Nov 2015

We do love to stay at both cottages but especially the warm floor here at The Ottery. We hope you all enjoy our homes away from home and have relaxing stays.

Bob & Lindsay  Owners  Berkeley CA

Our second stay at The Ottery – Perfect!

The R family   I.OW and London

30 Oct – 6 Nov 2015 We have stayed in many holiday cottages over the years but this is one ranks as one of the best! There are so many things to do and see, such a great location and a relaxing break from the usual routine. The M family Rugby, Warwickshire

28 – 30 Oct 2015 A lovely cottage in a lovely setting. Have had great days out in Bath etc. Long’s Arms – food very good. D&J   Hayle, Cornwall

16 – 23 Oct 2015 Very enjoyable say in this delightful cottage. Exceptional thought has gone into the lighting scheme which results in a warm and cozy atmosphere. At totally relaxing weekend! Thank you. M&C   Itteringham, Norfolk

9 – 12 Oct 2015 What a delightful cottage – well appointed in a quiet position. We have thoroughly enjoyed a calm relaxing stay. Proves to be a good area for visiting many places of interest. Most enjoyable. A&J B Torley Sheffield

4 – 8 Oct 2015 Both cottages are beautiful and we have loved returning for another visit. We will come again and thank you! T&B J Melbourne, Australia

26 Sep – 3 Oct 2015 Beautiful transformation with great sensitivity to an historic cottage. Well done! XX SM   Bradford-on-Avon, Wiltshire Beautiful cottage, lovely location – so great to stay here definitely would come here again. Thank you lots A,B,K&W H   Christchurch, New Zealand

19 – 26 Aug 2015 Lovely cottage very comfortable and peaceful. Spent a good day in the spa in Bath – highly recommended. CL & DR London and West Sussex, UK

7 – 14 Aug 2015 We were in Somerset for a family wedding so it was a happy time to be staying in this comfortable cottage and to explore the beautiful area. S&J G Banchory, Aberdeen shire.

31 Jul – 7 Aug 2015 An absolutely gorgeous cottage, wonderfully appointed and in a blissful location. We had a fabulous time. M&L W Toronto, Canada

10 – 18 Jul 2015 Our second visit to this lovely cottage in such a tranquil village. Have simply relaxed and enjoyed the sunshine. We hope to return again. Thank you. Leicestershire.

26th June – 3rd July 201524 Three tranquil weeks. Perfect location to explore the county. Countryside is stunning, very heavily wooden, lush and green. Hope to return.

22nd May – 12th June 2015 We so enjoyed the cottage and exploring this part of England. A memorable and restorative time. Thank you! Thank you Hannah too, everything was just lovely. Norfolk.

15th May- 22nd May 2015 Lovely cottage, really enjoyed our stay. Lots to see and do. We really enjoyed an evening meal at the Longs Arms pub, South Wraxall. Enjoyed visiting the Roman Baths in Bath.

1st May – 8th May Lovely stay in a delightful cottage. Good days out at Lacock Abbey, Dyrham park and Great Chalfield Manor, with the walk across to the Courts. Walk to local pub much used – very good food and beer. Thanks a lot.

24th April – 1st May Mar – 2 Apr   2015 We so enjoy both Brook Cottage and The Ottery. Some time we will be able to come over and enjoy this wonderful village and area – but the “To Do” lists grow whilst we are here! We hope all of you – our guests – enjoy these cottages and the loving care that we extend to them. Thank you – all of our guests – for your complimentary comments and for taking care of these wonderful old cottages! They deserve your use of them and your enjoyment of  both the cottages and the village. Bob and Lindsay Owners Berkeley, CA, USA

January 9 2015 We are now back home from our UK-journey and we would like to thank you for a fantastic stay at The Ottery – the cottage is a real gem, very cosy, well equipped, spotless clean – and because of your kitchen my wife has already a new project on her mind – we will change our worktop in the near future;-) We wanted to change it for a while and go for a marble worktop, but everybody in Germany advised us to use granite being less sensitive etc – but now we are more than ever convinced to use marble… Even the weather was absolutely perfect for walks starting directly from the cottage and we (re)visited Bath and Lacock – but a special highlight (not for Nacho, because he had to wait in the car) was our visit at the spectacular “Festival of Light” at Longleat.

April 10, 2015 Beautiful cottage and garden. Couldn’t recommend it highly enough. Only slight criticism is the difficulty of using the very trendy bath.

27 Oct – 7 Nov 2014 We love it here. We are the owners and just so enjoy both Brook and The Ottery. We are living in Berkeley, CA – but hope soon to spend months here instead of weeks – as all we seem to do when we are here for a short time is to maintain the cottages and then it is time to leave. We hope all of you enjoy the cottages as much as we do.

10 – 17 Oct 2014 Lovely cottage in a very peaceful setting. We have had a great and relaxing break. Thank you!

8 Sep – 15 Sep 2014 Super week – not long enough to fully appreciate the area. We might come back.

9 – 11 Aug 2014 “Otterly Divine” A most peaceful and relaxing haven. Close enough to everything yet perfectly far enough away from it all!! Beautiful décor, stunning garden and warm hospitality.

Aug 2014 We had a great time in your stunning cottage. The weather was very good, a lot of sun. Lots to do in the area, we have to come back another time to see everything.

2 – 9 Aug 2014   We had a very nice week in this lovely cottage. The weather was great and we went to Longleaf, Bath, Avebury, Chalfield, Lacock and lots more.

27 Jun – 11 July We had a 2 week stay here and thoroughly enjoyed the cottage. Everything was nice and well prepared. Definitely suggest a trip into Bradford, going down the lane to the Home Farm for eggs and walking up to the Longs Arms. Thank you Ottery.

7 – 14 Jun 2014 Loved the house and area. Lovely walk around Castle Combe. Enjoyed Roman Baths in Bath. Had a lovely meal at the Longs Arms. Nice to be able to walk there.

10 -17 May 2014 Another wonderful week in this lovely cottage!! Some lovely walks in the area and not too far from the beautiful city of Bath. Hope to return for our third visit. Thank you.

20 Apr – 2 May 2014 Weather reasonable for time of year. The Longs Arms good. Cottage very comfortable.

25 – 28 Apr 2014 A very pleasant stay in a beautiful cottage. Enjoyed some excellent walks. Hope to return. Thank You.

10 – 17 Mar 2014 Really nice. Thank you. The Longs Arms great.

24 – 28 Feb 2014 Well-appointed cottage, great area with lots to see and do. Enjoyed the Longs Arms and the Plough.

22 – 29 Dec 2013 The week of the great floods. Rivers overflowing, roads closed and an Xmas with everyone trying to get home. Regardless a lovely cottage and a happy time with friends and family.

8 – 15 Nov 2013 A very enjoyable week with plenty to do despite some things being closed. We can’t complain about the weather tho’ there has been frost. Cottage – SUPER!!

1 – 8 Nov 2013   We have had a lovely stay here in this wonderful “home”. It really did feel like a home (well equipped, warm and comfortable) although so much more luxurious. Thank you and hope we can come back some day.

11 – 18 Oct 2013 Very comfortable and needed the fire to combat the weather!

8 – 11 Oct 2013 We had a lovely stay at The Ottery which is very comfortable. Many thanks.

27 Sep – 4 Oct 2013 We have all enjoyed our week at The Ottery. Lots to do in the area and a lovely cottage. Thank You.

20 – 27 Sep 2013. We love to stay in our home away from home and hope that you do too. Bob and Lindsay – Owners.

10 – 17 Sep 2013 WOW! What a truly wonderful cottage in a perfect setting. A great base to visit the local areas. We hope to return in the future!

30 Aug – 7 Sep 2013 A very tranquil week in which we were able to relax and explore the area at a leisurely pace, The cottage is very homely and a lovely place to stay.

16 – 23 Aug 2013 We had a great time in this lovely, very well renovate cottage. Beautiful surroundings a lot of things to do nearby and a nice village – could not have asked for more!

7 – 14 Aug 2013 We had a great time in this beautiful cottage. Everything was well supported and of great quality. Thank You!!

29 Jul 7 Aug 2013 The most fabulous time in the stunning cottage and stunning vicinity. All of the extra details in the cottage made us feel like a home rather than a holiday cottage. Perfect!

5 – 12 Jul 2013 A wonderful week including superb meals in a beautiful and well equipped cottage. Definitely a 10/10. So much to do in the area!

28 Jun – 7 Jul 2013 Enjoyed a peaceful week in this beautifully reed cottage in this delightful village. Hope to return – so much to see and do in the area.

21 – 28 Jun 2013 Enjoyed staying here in this very beautiful cottage. Suited us in every way and ideally situated to visit so many places of interest and beauty. Thank you so much!

16 – 21 Jun 2013 A wonderful week in this delightful cottage. Everything you might need is here! Peaceful setting and a lovely garden. Lots to see an do, but unable to see everything – need to come back!! Many thanks!

7 – 14 Jun 2013 Had a super week – not long enough to enjoy all there is to do. The cottage is so lovely and we will be back!

24 – 28 May 2013 Lovely to stay in an ancient cottage renovated to a high standard and with impeccable taste. We had good weather too (until today) J

10 – 17 May 2013 Our week’s holiday has flown bye and we have enjoyed the cottage. Despite the chilly and variable weather we have enjoyed being here.

3 – 10 May 2013 We had a wonderful week in this stunning cottage. The facilities, decoration and location are fantastic. We have absolutely no complaints apart from the week was over too quickly. There is so much to see/do that we will have to come back.

26 Apr – 3 May 2013 We love this fabulous cottage – the area for sightseeing and the weather – so kind and sunny. Amazing. A super holiday. Thank You!

12 – 14 Apr 2013 Everything absolutely perfect! Cottage is gorgeous, so thoughtfully furnished and comfortable.

8 – 11 Apr 2013 We came because we are thinking of moving to the area. We’ve had a fantastic few days exploring and have loved coming back to this house to fill our tummies and sit in front of the fire. Imagine we’ll be back again.

30 Mar – 2 Apr 2013 Had a lovely stay in the cottage. Just a short stay for our friend’s wedding – had a very warm welcome – would love to stay again.

22 – 29 Mar 2013 Most miserable March on record and we had the best cottage to return to after visiting Bradford, Bath … Warm, cozy up to modern standards – superior decoration.

8 – 15 Mar 2013 Un se’jour tis ayreafle daus we region desplus jolies d’Augleterre – un cottage charmount, un acceuil chaleurceux de Bob et Lindsay Merci !

24 Feb – 2 Mar 2013 Had a fab time and a lovely cottage. So nice to meet you both Lindsay and Bob. Thanks for the nice holiday.

18 – 24 Feb 2013 Everything is finished to such a high standard. You have thought of everything – including maps! Lovely area. Bliss! Thank You!

29 Jan 2013 SO special to come for a wonderful supper with you. Lindsay and Bob – the cottage is transformed since we had it and you have made it so beautiful and contemporary. That you for a memorable and fun evening.

1 Jan 2013 We had the perfect New Year in your fabulous home. I think it is very likely we will be back again before long. Many thanks.

9 – 16 Dec 2012 Thank you so much for such a wonderful stay at The Ottery. A very beautiful house in a very beautiful part of the world. We really did not want to leave. I am sure we will be back again very soon.

NOTE – These were our first guests since we did our remodel and addition to The Ottery,

Terms and conditions of booking The Ottery, Lower South Wraxall.
The contract between the client and the proprietor shall be made, subject to the following conditions:
  1. The Ottery Cottage is let on a short-term holiday let, for the period specified on the booking confirmation, for the maximum number of persons specified. (4).
  2. No smoking is permitted on the premises. Dogs are not allowed. Contravention will mean an extra charge levied, to thoroughly clean the property and furnishings (in excess of £250)
  3. The period of hire shall be from 4.30pm on the day of arrival and shall end at 10.00am on the day of departure.
  4. Any cancellation made by the client for whatever reason, shall be in writing and sent by email to Kathleen Wallis and Bob Felton.  The full balance is payable and your deposit is not refundable, unless we can re-let the property.  If we can re-let, for the full duration of your cancelled stay, we will refund your deposit and balance, minus £50 administration.  However, we recommend you take holiday cancellation insurance.
  5. The client takes full responsibility for the property and must take all reasonable and proper care of its furniture, pictures, ornaments, fittings and effects, whether in or on the property and leave them in the same clean and tidy condition at the end of the hire period as at the beginning.
  6. Any damage or breakages caused must be paid for, after consultation with the owner as to the extent of damage or items broken.  Items broken will be charged at the replacement cost but any damage to the fabric of the building, or furnishings will be quoted for by an independent source. A £150 security deposit shall be submitted, to be returned within 7 days of the end of the let.
  7. Duty of care – The Ottery Cottage is maintained to a very high standard.  In the event of a breakdown of any equipment, a repair or replacement will be found/fitted within 24 hours where possible and within 3 working days maximum.  We are not responsible for any loss of enjoyment arising from the loss of use of any service or item within the specified time limit.
  8. Complimentary WIFI is only for email and internet access. WIFI is not for gaming or streaming of movies and the like. If WIFI is used for these purposes, there will be an additional charge to cover the extra cost.
  9. The client and members of their party cannot hold the owners or their representatives, liable for any injury sustained or any loss or damage to any belongings during their stay at The Ottery Cottage.
  10. We reserve the right to enter the property at any reasonable time, for the purposes of inspection or to carry out necessary repair or maintenance but undertake to advise the client of such a need as it arose, prior to entering the property.
  11. We reserve the right to refuse any booking and in exceptional circumstances  to cancel, modify or alter arrangements made for the client, but will refund any monies already paid.
  12. Your booking assumes acceptance of these conditions in full.
  13. In case of any dispute the Law of England shall apply.

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